Virgin Australia has suspended its direct service from Adelaide to Bali after a delay within the supply of 10 new Boeing MAX planes.
Travellers eager to go to the hotspot from the Aussie metropolis gained’t have the option to take action between April 28 and June 9 because the airline awaits the supply of the brand new plane.
Vacation-makers can nonetheless fly from Adelaide to Bali — however will now have a journey time as much as 14 hours because the plane must go by way of Brisbane, Sydney or Melbourne and switch to a connecting flight.
Those that have booked a flight throughout the impacted interval might be contacted instantly by the airline or their journey agent to offer different preparations or “be provided a full refund”, the airline stated.
“We’ve got made the choice to proceed suspension of direct Adelaide-Bali providers from June 2024 because of varied elements together with the delayed supply of recent plane,” a Virgin Australia spokesperson informed enews.com.au.
“We acknowledge this determination might be disappointing for some visitors and we sincerely apologise for any inconvenience.
“Company booked to journey between Adelaide and Bali from June onwards might be instantly contacted by Virgin Australia or their journey agent to offer different preparations, together with connecting flights to and from Bali on the booked day of journey by way of Brisbane, Sydney and Melbourne. The place an alternate isn’t appropriate, visitors might be provided a full refund.”
Information.com.au understands the suspension of the route is to handle impacts to the airline’s worldwide and home schedule on account of the delayed supply of recent plane.
“Company who want to talk about different preparations out there to them, together with travelling by way of an alternate port, are inspired to achieve out to the Virgin Australia Visitor Contact Centre on 13 67 89,” the spokesperson continued.
In the meantime, Jetstar operates as much as 14 direct flights per week between Adelaide and Denpasar.